Frequently Asked Questions
Everything you need to know about your Minisforum experience.
What is the standard shipping time for orders?
Orders for in-stock items are typically processed within 2-3 business days. Shipping usually takes 7-15 business days depending on your location and the specific warehouse the product is dispatched from.
Does Minisforum offer a warranty on mini PCs?
Yes, we provide a 2-year limited warranty for the main unit and a 6-month warranty for accessories like power adapters. This covers hardware defects under normal usage conditions.
What is your return policy?
We offer a 7-day no-reason return policy and a 30-day return policy for quality-related issues. Please ensure the device is in its original packaging with all accessories included.
Can I upgrade the RAM and SSD in my mini PC?
Most Minisforum models are designed for easy expansion. You can typically upgrade the DDR memory and M.2 NVMe storage without voiding your warranty, provided no physical damage occurs during the process.
Are customs duties and taxes included in the price?
For most regions, customs duties are not included in the checkout price. Customers are responsible for any import taxes or VAT required by their local customs authorities.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.